Contact and ombudsman
Name, email, telephone, subject and message help us understand your enquiry and follow up.
Privacy policyRÁPIDO IPORÁ TRANSPORTES
From your first enquiry to transport requests, understand how personal data is used in Rápido Iporá Transportes customer service and which contact channels are available to you.
Explore this policy
01 · Data and purposes
This policy covers the website and information provided through the contact channels listed here. Data varies with the service and fields shown. Avoid sending sensitive information or documents that have not been requested.
Name, email, telephone, subject and message help us understand your enquiry and follow up.
Identification, company, sender, recipient, address and shipment details support assessment and planning of the requested transport.
Name, contact details, area of interest, message and an optional résumé link are used to assess applications and enable follow-up.
IP addresses, dates and technical records support abuse prevention. The browser stores the visual theme and notice acknowledgement; language is determined by the URL.
02 · Legal grounds
The legal basis depends on the activity and context. Submitting a request does not provide blanket consent to every use of your data.
Pre-contractual steps taken at the data subject’s request and contract performance, where applicable.
Compliance with legal or regulatory obligations and the regular exercise of rights, where necessary.
Legitimate interests may support security measures, respecting data subject rights. Consent is used where required for a specific purpose.
Hosting, email delivery and operational system providers may process data needed to provide services. When forms are available and configured, submitted information, IP address and date appear in the service email and the copy sent to the requester. Access should be limited to service, operational and legal purposes.
Hosting and other technology providers may use infrastructure outside Brazil. International transfers of personal data must follow the requirements and mechanisms under applicable law.
Retention takes account of the enquiry’s purpose, operations, legal obligations and the regular exercise of rights. There is no single retention period for all records. Once the need ends, processing must follow the legal conditions for deletion or retention.
When forms are active, the site applies field validation, a submission challenge, request limits and technical controls against abuse. These measures reduce risks but do not guarantee absolute protection. Do not send passwords or banking details in messages.
Local storage remembers interface preferences. The website’s code includes no advertising or audience analytics tools. SSW tracking, map and Instagram links open external platforms with their own policies. The hosting and access platform may use its own technical features.
This page may be updated to reflect changes to the website, services or applicable requirements. Check the review date and read the content again when starting a new request.
04 · YOUR RIGHTS · LGPD
You can start a personal data request free of charge. Review takes account of LGPD conditions and the need to verify your identity securely.
See guidance on the LGPD page05 · Contact
Write with the subject “Privacy / LGPD”, your name and a description of your request. Do not send identity documents in the first message; the team will explain the next steps.
Start an email enquiryCNPJ 00.673.682/0001-01
Av. Perimetral Norte, 2869, Qd. Área, Lt. GL-A2 GP-09 — Fazenda Caveiras
Goiânia–GO · CEP 74445-360